Support call:

(514) 899-1110

All Categories

  • All Categories
  • NEW ARRIVALS
  • GEAR
  • CAR SEATS
  • INFANT CAR SEATS
  • CONVERTIBLE CAR SEATS
  • BOOSTER CAR SEATS
  • CAR SEAT BASES
  • CAR ACCESSORIES
  • CAR SEAT ACCESSORIES
  • BABY CARRIERS
  • DIAPER BAGS
  • DIAPER BAGS
  • ACCESSORIES
  • STROLLERS
  • FULL SIZED STROLLERS
  • DOUBLE STROLLERS
  • JOGGING STROLLERS
  • TRAVEL SYSTEMS
  • LIGHTWEIGHT STROLLERS
  • STROLLER ACCESSORIES
  • SWINGS, ROCKERS, BOUNCERS
  • TRAVEL BEDS + PLAYPENS
  • TRAVEL
  • FURNITURE
  • CRIBS
  • BEDS
  • BASSINETS + MOSES
  • CHANGE TABLES + DRESSERS
  • MATTRESSES
  • GLIDERS + ROCKING CHAIRS
  • BOOKCASES, TABLES, CHAIRS
  • FEEDING
  • BOTTLE FEEDING
  • BOTTLES & NIPPLES
  • BOTTLE WARMERS
  • CLEAN & STERILIZE
  • DRYING RACKS & ACCESSORIES
  • FORMULA DISPENSERS & STORAGE
  • BREAST FEEDING
  • BREASTPUMPS & ACCESSORIES
  • NURSING COVERS
  • NURSING PADS
  • NURSING PILLOWS
  • HIGH CHAIRS & BOOSTERS
  • HIGH CHAIRS
  • BOOSTER SEATS
  • MEALTIME & ACCESORIES
  • BIBS & BURP PADS
  • BOWLS & PLATES
  • FOOD PREPARATION & STORAGE
  • LUNCH & SNACKS
  • PLACEMATS
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  • UTENSILS
  • PACIFIERS & TEETHERS
  • BEDDING + DECOR
  • BEDDING SETS
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  • JUVENILE BEDDING
  • BLANKETS + QUILTS
  • BLANKETS
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  • CHANGING PADS
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  • MOBILES
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  • NIGHTLIGHTS
  • PROJECTORS
  • PIGGY BANKS
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  • CUSHION
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  • SHEETS + SKIRTS
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  • CRIB SHEETS
  • CRIB SKIRTS
  • PLAYPEN SHEETS
  • STORAGE + ORGANIZATION
  • HAMPERS
  • STORAGE
  • SWADDLING + NAP BAGS
  • NAP BAGS
  • SWADDLERS BLANKETS
  • WALL DECOR
  • BATH
  • BATH TOYS
  • BATHS TUBS
  • BATHROOM ACCESSORIES
  • BODY CARE
  • BABY BODY CARE
  • MOMMY BODY CARE
  • DIAPER PAILS
  • DIAPERING
  • POTTY + STEPS
  • TOWELS + WASHCLOTHS
  • WIPES + WARMERS
  • HEALTH + SAFETY
  • BEDRAILS
  • CLEANING PRODUCTS
  • HUMIDIFIERS
  • HYGIENE + MEDICAL
  • MONITORS
  • SAFETY GATES
  • SECURITY TOOLS
  • APPAREL
  • BACKPACKS
  • BODYSUITS + SLEEPERS
  • BODYSUITS
  • SETS
  • SLEEPWEAR
  • ESSENTIALS
  • BONNETS
  • NO-SCRATCH MITTENS
  • SOCKS
  • FASHION APPAREL
  • BOY
  • GENDER NEUTRAL
  • GIRL
  • SWIM + SUN
  • SUN HATS
  • SWIM CAPS
  • SWIMSUITS
  • WINTER ACCESSORIES
  • CARSEAT COVERS
  • COAT EXTENSIONS
  • FOOTMUFFS
  • HATS + SCARVES
  • FOOT APPAREL
  • BOTTIES
  • SOFT SOLE SHOES
  • WALKING SHOES
  • TOYS
  • ACTIVITY GYMS + PLAYMATS
  • GIFT IDEAS
  • INFANTS TOYS
  • MUSICAL TOYS + BOOKS
  • PLUSH TOYS
  • STROLLER TOYS
  • TODDLER TOYS
  • WOODEN TOYS
  • SPECIALS
  • SPRING BREAK

Returns & Exchanges

How can I return/exchange my order?

Online Purchases:

Bebe Depot hopes you are happy with your online purchase, however if for any reason you are unsatisfied we will gladly issue an exchange or credit within 14 days of receiving your shipping confirmation email. Unfortunately, at this time we do not provide refunds.

Merchandise must be its original purchased condition, unused, and in its original (unopened) packaging. Please note that some items are final sale, and cannot be exchanged or credited. No exchanges or credits will be issued without the original receipt. Any items on sale will be a finale sale.

Purchases made online can be returned in-store or by mail. Please note that you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received damaged, defective, or wrong item(s).  

In order to return an item via mail for online purchase, please contact us by email at service@bebedepotplus.com. You will be sent a Return Authorization form that will need to be filled out in order to process your exchange or credit.

 

In-Store Purchases:

Bebe Depot hopes you are happy with your in-store purchase, however if for any reason you are unsatisfied we will gladly issue an exchange or credit within 14 days of purchase. Unfortunately, at this time we do not provide refunds.

Merchandise must be its original purchased condition, unused, and in its original (unopened) packaging. Please note that some items are final sale, and cannot be exchanged or credited. No exchanges or credits will be issued without the original receipt. Any items on sale will be a finale sale.

 Purchases made in store can only be returned in store.

 

Special Orders:

All special orders, including furniture items are final sales and cannot be cancelled. Special orders are items that we do not have in stock and have an estimated order lead time. Once your order has been placed and paid (or deposit left), they cannot be returned and are a final sale. You will be informed of the estimated order time for your items prior to completing the special order. Delivery times are estimated and not guaranteed. Please note that estimates are given based on information provided by the supplier and out of our control; Bebe Depot is not responsible for supplier delays or back orders. As soon as the order arrives in store you will be contacted or it will be shipped to you.

 

Can I cancel my order?

With our commitment to process online orders quickly, cancellation requests must be submitted within 2 hours from time of order.

Cancellations can be done by phone at 514-899-1110 or service@bebedepotplus.com  with your cancellation request. We will then notify you if your order is eligible to be cancelled. Please note that sending in a cancellation request does not confirm that your order has been cancelled. Cancelled orders will be confirmed in writing via email. In the event that your order cannot be cancelled, please refer to our return policy.

 

What should I do if I receive an incorrect or damaged order?

If you received an incorrect or damaged order, we apologize and will do our best to make it right!

Damaged or incorrect items must be reported to us within 5 business days of receiving your order. Please email us pictures of your damaged item, as well as your order number or copy of your receipt to service@bebedepotplus.com and we will further assist you.